Jack Smith Solution Focused Hypnotherapy Privacy Policy.

Effective Date: June 20, 2026

Welcome to Jack Smith Solution Focused Hypnotherapy. I am committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how I collect, use, store, and protect your data when you visit my website or use my services.

1. Information I Collect
As a hypnotherapy practice, I collect both standard personal data and sensitive "special category" data to provide safe and effective treatment.

Contact Information: Name, email address, phone number, and mailing address when you fill out a contact or booking form.
Session & Clinical Notes: Information about your physical and mental health, lifestyle, history, and goals discussed during our initial consultation and subsequent sessions.
Website Usage Data: IP addresses, browser types, and user behavior on my website via cookies to help improve website functionality.

2. How I Use Your Information
I use the information I collect for the following specific purposes:

To book, manage, and confirm your appointments.
To tailor and deliver your Solution-Focused Hypnotherapy sessions.
To communicate with you regarding your treatment, including sending audio tracks or resources.
To process payments securely.
To fulfill any legal, professional, or regulatory obligations as a practitioner.

3. The Legal Basis for Processing Your Data
Under data protection laws, I must have a lawful basis to process your data:

Consent: You give clear consent for me to process your personal data for a specific purpose (e.g., filling out a contact form).
Contract: Processing your data is necessary to provide the therapy service you have requested.
Special Category Data: Because medical/health data is highly sensitive, I process this under the explicit condition of providing health or social care treatment, backed by your explicit signed consent during our initial consultation.

4. Data Sharing and Confidentiality
Your privacy is paramount. Everything discussed in our sessions remains strictly confidential. I do not sell, rent, or trade your personal information with third parties.

Information will only be shared under the following exceptional circumstances:

Safety and Law: If I believe there is a significant and immediate risk of serious harm to yourself or others, or if I am legally compelled to do so by a court of law.
Professional Supervision: As part of professional practice guidelines, I regularly meet with a clinical supervisor. Client cases may be discussed anonymously; no identifying personal details are ever revealed.
Third-Party Services: I use secure, GDPR-compliant third-party platforms to run my business (e.g., secure email, booking systems, or payment processors like Stripe). These platforms only access data required to perform their specific functions.

5. Data Retention
I keep your personal data and clinical notes only for as long as necessary to fulfill the purposes I collected it for, including any legal, accounting, or professional regulatory reporting requirements.

Note: In the UK/EU, hypnotherapy clinical records are generally retained for up to 7 years after the conclusion of treatment before being securely destroyed.

6. Your Rights
You have specific rights regarding your personal information. You can request to:

• Access a copy of the personal data I hold about you.
• Correct any inaccurate or incomplete information.
• Erasure ("Right to be forgotten") of your data, though this may be limited by my legal or professional obligation to retain clinical notes.
• Restrict or object to the processing of your data.
  
  To exercise any of these rights, please contact me directly using the details below.

7. Cookies
My website uses cookies to enhance your browsing experience. You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the website may not function properly.

8. Changes to This Privacy Policy
I may update this Privacy Policy from time to time to reflect changes in my practices or legal requirements. Any updates will be posted directly on this page with an updated effective date.

9. Contact Me
If you have any questions about this Privacy Policy or how your data is handled, please reach out to me:

Name: Jack Smith
Email: [[email protected]]
Phone: [07308 128690]
Address: [ "Available upon request"]

Disclaimer: This template is provided for informational purposes and does not constitute formal legal advice.